Today is a roundup of the best business VoIP providers right now. And make sure you stick around to the end because after I share all of the choices that you have, I'll also share with you a simple checklist that you can use to go through and pick the right VoIP for you and your business.
Nextiva
The best business VoIP service on the market and I can say that confidently because I did all the research and ended up choosing Nextiva for our own business after mastering all the products that we have. We use Nextiva for our business phone number as well as for online faxing whenever we have to send a fax to IRS because they don't take disposable fax numbers and we can send and receive fax from there. I like Nextiva because our team is all remote, right? we can accept the calls. Our team members can accept calls from wherever they are using the next SteveA app or even on their computers. It has the fancy, you know, press one for this and pressed you for that. So all of those are auto-attendant and call routing features that exist on the next EVA and it makes our small business look like a large business it's very easy to set up the prices for Nextiva are very affordable and they are by far one of the best and most competitive option out there unlike other VoIP providers, they don't require any annual contracts. And the other part that I like about Nextiva is they do have a CRM feature as well as a live chat feature. So it's a full communication suite that you have.
You've probably heard of them. They're one of the other excellent business VoIP providers. With RingCentral, you get all the standard features that you would expect in a reliable VoIP provider like call forwarding, advanced route calling, call waiting, caller ID and so much more. You can also get integrations with third parties like Dropbox, G Suite, Salesforce, and a few others. Another notable feature list that they have is online meetings If you need video calls if you need them, screen sharing with teammates, if you need that, as well as conferencing and they also do an easy-to-use web-based administration panel. We discovered them just by just because we're one of the largest ones and they're up there in all the search results. And while their feature offering is great, they are a little pricey for more of the smaller to medium-sized businesses unless you use their annual contract.
Grasshopper
Grasshopper is a popular business phone service for solopreneurs, SaaS and startups, and small businesses. They give you a virtual phone number over their VoIP platform and allow you to get, you know, calls forwarded to any number of devices, you know, one, two, three. you can have calls getting forwarded to your team members, etc. It has a call waiting, it has forwarding, advanced routing, voicemail to email, and all of those features and you can manage it just like any other VoIP from your mobile phone app. It works locally, has vanity numbers, and you can choose from U.S., Canada, or UK numbers. So we acquired one of the businesses and it was using Grasshopper. So we did use Grasshopper for one of our businesses for some time before we switched over the Nextiva One of the downsides is that Grasshopper only receives calls, it's not able to make calls.
Ooma
Ooma office phone is a popular business VoIP phone provider and often offers you an 800 number, a free number for an affordable price. You can either choose to add the toll-free number to any of your plans and by default, they'll select the number for you. Or if one is available that you want, you can choose that as well.
There are office platform that comes with all the powerful features you'd expect, including using on-hold extension dialing mobile apps for your mobile team members and so many more. But best of all, it's easy to set up and you can do it within minutes.
Phone.com
This is a popular choice among small businesses for white phones, especially if you're in a European country or Canada. So because they are operating in those locations, whereas some of the other providers that we mentioned like Nextiva, don't operate in those countries. if you're in those countries, Infocom is a good, reliable VoIP provider that is also very affordable. like any good VoIP provider that we're mentioning in our list, they have call forwarding, routing, waiting, custom greetings, music conferencing, and a whole suite of features that you get with VoIP.
They do integrate with all the popular CRM software like Salesforce, Zoho, or whatever you're using. One of the neat things about phone.com is they're made for cost-conscious users. They do offer a monthly minute plan, which is a lower price than the unlimited plan, but if you want the unlimited plan, then the pricing is pretty comparable to everything that we've mentioned in this.
Vonage.com
You probably remember this from back in the day. They were a huge residential. A void provider and something that we use. But they've moved into the business and small business VoIP services simply because nobody uses personal VoIP anymore. But their goal is to target these small and medium-sized businesses as well as enterprise clients. They offer the wide range of communications that you expect in any VoIP, including the features like call forwarding, caller ID, waiting, and more.
You can also do team messaging for a chat. So in case that goes down, you can do conference calls, CRM integrations, automatic call attendants, and a lot more. And then they offer different plans for different features that you might need.
Now you know that Nextiva is our top pick for all the reasons that we had mentioned, including its affordability of it for small businesses, it can grow as your business grows with all the features that it provides as well as the customer service and so much more. But no matter which VoIP provider you use, there are three main items that you want to look at in your checklist of looking for VoIP providers. One of the top ones is the cost of local versus international calls. If you make a lot of local calls, you want to make sure that that cost is low. Conversely, if you make a lot of international calls, you want to take a look at the cost of each call.
The other item on the checklist that you want to look at is all the features that are available in the VoIP plan and are those features what you need? A lot of them will throw so many features at you, but really, do you need all of those features for your business, or are there features that you need there on a higher tier?
You want to take a look and make sure that you're comparing apples to apples and then the third item that you want to look at is third-party integrations. If you're integrating into things like your Slack or your Google Drive or anything like that, your CRM system, can the VOIP providers integrate seamlessly with your system so that works in your workflow, just like you want!
Once you go through that checklist, then it becomes easier and easier to pick the one that works best for you. Now I'm really curious, out of all of the VoIP providers that we mentioned, which is the VoIP provider that you're going to use this year? make sure you watch this video next where I show you how you can add a click to call button on your website that makes it even easier for your customers to call you right from your website.
